| Frequently Asked Questions How do I register for a class? Self-register for classes anytime 24/7! Click Login/Create Account. If this is your first time registering on this site, click Create New Student Profile and build your account. To register additional family members, create a Household Profile. Next, click Courses on the left menu to browse through our online catalog. When you find classes you want to take, add them to your shopping cart. When all classes are in the shopping cart, you can complete your registration via our secure website. How do I know if there is space in a class? If a class is already filled, a waiting list button appears and you have the option of placing yourself on the waiting list. If a seat becomes available, we will contact you. How do I know if a class meets in-person or online? Each class listing includes the instructional method. Where is my class located? The location of your class will be listed in the class description and on your email confirmation. When should I register? We encourage you to register as early as possible, as some classes fill very quickly. Classes lacking a sufficient number of registrations may be canceled three business days prior to the class start date. If a class is already filled, add your name to the waiting list and we will contact you if a seat becomes available. An adult must register minor students. How will I know if I got into a class? When you self-register, after completing your credit card payment, your registration is complete and you will receive a class confirmation and transaction receipt via email. If you register by phone or mail and you provide an email address, you will receive an email confirmation and transaction receipt once your registration is processed. What if I need to cancel my registration? To cancel a registration, please reach out to us by phone (509.682.6900) or email (ceinfo@wvc.edu). A full refund will be issued if notice of cancellation is received 48 hours before the class begins. What about class cancellations? Sometimes classes are cancelled due to insufficient enrollment. You will be notified by email or telephone if your class is canceled and a 100% refund will be issued. Can I register after a class has started? Maybe! Some classes are structured to absorb a late registration. Just ask us. What if my child falls outside the age range for a certain class? Prior approval must be given from the instructor as classes are designed for students within the age ranges that are published. When do I pay for my class? Payment is required at the time of registration. When you self-register, payment is by credit card only; we accept MasterCard and VISA. What is your refund policy? A full refund will be issued if notice of cancellation is received 48 hours before the class begins. To drop a class, please contact the Continuing Education office at 509.682.6900 or ceinfo@wvc.edu If WVC Continuing Education cancels a class, you will receive a 100% refund. Refunds may take up to 14 days to process. How do I use this website? Sign in With this new registration website, you must create a New Student Profile to register for a class. Creating a profile provides you with your own personal, password-protected account. Having an account will allow you to register online and track your class registrations. Click Sign-in from the left menu, click the Create New Profile button and follow the prompts. When building your profile, items marked with a red asterisk are required. We highly recommend using your email address as your login. If you do not have an email address, you may create a username of your choosing. The demographic information collected is optional and is used by the college strictly for planning and statistical purposes. Save your login and password for future reference. Once you create your student profile (and on subsequent visits after you sign in), you will see menu options that allow you to edit your profile, check your current registrations, and view your transactions and transcript. How do I print a receipt? To print a receipt, sign in and select My Transactions from the left menu and locate the class. Under Action, select Print View and print your receipt. How do I print my transcript? Select "My Transcript" from the left menu. In the upper left corner, there is an export link, select the format you would like and print. For registrations older than 8/18/22, please contact us at ceinfo@wvc.edu. How do I update my profile/contact information? You may update your student profile at any time. After signing in, access the My Profile link to change any of the information. Click Edit at the bottom of the page. You may then edit any of the profile fields. When you are finished, scroll to the bottom of the page and click Submit. What if I have questions? Contact us at any time at ceinfo@wvc.edu or call Monday through Friday between 8 a.m.-5 p.m. at 509-682-6900. |
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