Working with Difficult People


Course number : CED1140   

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Offered in partnership with Green River College Continuing Education.

We all encounter difficult people. Whether you are a supervisor, a customer service professional, or you have a challenging coworker, it's important to know how to rise above your initial emotional reaction and turn negative situations into positive outcomes. Topics include understanding why we label people as difficult; types of difficult people; tools and techniques for resolving issues; coping strategies for the effects of difficult people; conflict management strategies; and practical application.

Class 1 in the Leadership & Supervision Certificate

Zoom link will be sent to registered participants 2-3 business days before class begins.
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Class Details

2 Session(s)
Weekly - Mon, Wed

Location
ONLINE - Live

Instructor
Sara Johnson 

 

Notice

Please read:  Zoom link will be sent to registered participants 1-3 business days beforehand.

Class Fee:  $149.00

Schedule Information

Date(s) Class Days Times Location Instructor(s)
9/28/2026 - 9/30/2026 Weekly - Mon, Wed 06:00 PM - 09:00 PM Online, ONLINE - Live  Map Sara Johnson 

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